Frequently Asked Questions

How do I know if I have hearing loss?

To find out whether or not you are suffering from hearing loss, in the first instance, you should make an appointment with a medical professional or audiologist. He or she will be able to fully assess your hearing ability. For some people, the signs of impaired hearing may be clear to spot – you may realize over time that you have a reduced ability to communicate, as you find speech or conversation difficult to follow. If you think that you might be suffering from hearing loss, it is important to seek the help of a professional, to ensure that the symptoms are not a sign of another ailment of disease. You can also use the online hearing test available on our site.

What are the signs of hearing loss?

For many people, the first sign of hearing loss is recognized during every day conversations either face to face, or using the telephone. You may find that people are ‘mumbling’ and that you are asking people to repeat themselves more often than usual. Some people also find that they have to turn up the volume on the radio or television a little higher to hear the sound properly. There are many signs of hearing loss, and quite often, they can be spotted by those around you family, friends and colleagues.

Where can I get a hearing test online?

If you suspect that you are suffering from hearing loss, you should contact a medical professional or audiologist to get an appointment. During your consultation, tests will be performed to measure your hearing levels and determine if there are any underlying causes. You can also use the online hearing test available on our site, this will inform you that a hearing loss exists and that further testing maybe necessary.

What are the different types of hearing loss?

There are two main types of hearing loss – Conductive and Sensorineural hearing loss. To briefly explain, Conductive hearing loss is caused by interference with sound or transmission through the outer and/or middle ear. Sensorineural hearing loss (often called nerve loss) is a result of disorders of the inner ear or the auditory nerve itself. It is also possible for a person to suffer with ‘mixed’ hearing loss, which involves both Conductive and Sensorineural hearing loss.

How can a hearing aid help me?

Hearing loss can be very frustrating. You may want to join in on conversations with your friends, family or colleagues, but are often unable to do so. Phone conversations can be particularly problematic. You may find that you are repeatedly asking people to repeat themselves, and this can be embarrassing, especially in social situations. It can be very upsetting for you, and those around you. With the use of a hearing aid, you will be able to hear with better clarity, allowing you to ‘join’ conversations, listen to the TV and radio more easily, and in turn, helping you to enjoy your life more fully.

What are the different types of canal hearing aids I can get?

When buying a hearing aid, there are a few options, you can get Fully Digital In-The-Canal (ITC) Hearing Aids, Fully Digital Receiver-In-Canal (RIC) Hearing Aids and Fully Digital Titanium Receiver-In-The-Canal (RIC) Hearing Aids. ITC hearing aids are placed directly into the ear canal, and as they are very small, can be virtually undetectable.  RIC hearing aids sit behind the ear and has a smal tube that inserts directly into the ear canal.

What do I need to consider when buying a hearing aid?

The type of hearing aid recommended will vary from person-to-person, depending on the nature and extent your hearing loss and the size and shape of your outer ear. Your audiologist may make suggestions as to the best hearing aid for your individual situation. However, for many people, aesthetics play a large part in the hearing aid selection process. Most wearers prefer a smaller, less visible hearing aid, such as the Receive-In-Canal (RIC or CIC) devices. Some hearing aids can be virtually invisible, whereas others can ‘blend’ in with your natural skin tone.

When selecting a hearing aid, you should compare the features thoroughly, and check available guarantees. My- Hearing World offer a 100% money back guarantee that the quality and features of our hearing aids are as exactly as stated. This risk free trial allows you to try the hearing aid in the comfort of your home for 45 days.

How much do hearing aids cost?

The cost of hearing aids can vary a lot, depending on whether you buy on-line or in a shop, and whether you are paying retail or wholesaler prices. My-Hearing World offer online high-quality hearing aids at low factory prices. Compared to retail prices you can expect to save at least $1000 (or more) when you shop at My-Hearing World. When you compare our prices you will understand why 40% of hearing aids are now purchased online!

Should I wear one or two hearing aids?

Every person has individual needs, therefore, an audiologist will need to assess your hearing levels, before suggesting either one or two hearing aids. Many believe that there are great benefits to be gained when wearing two hearing aids. The obvious reason would be that two hearing aids may allow for more ‘balanced’ hearing, by better directing sound from different angles. Some also believe that two aids can provide better clarity of sound, allowing them to hear better in noisy environments. Speak to a licensed professional or audiologist to establish your hearing needs, before purchasing a hearing aid(s).

How long do hearing aid batteries last?

This will depend on how much power the hearing aid needs, how often you use it and what kind of hearing aid it is. Some batteries may last a few days while others can last for weeks or longer. Always read the information supplied with your new hearing aid carefully for instructions on battery replacement, and ways to maximize the life of the batteries, and in turn, reduce ongoing costs.

Where can I find out more information about discounted hearing aids?

To find out more information about hearing loss in general, or any of the My Hearing World hearing aid products, please see the relevant pages on our website. On our site, you will find useful, practical advice on dealing with hearing loss, detailed information on our products, and access to advanced features – such as an online hearing test, and a useful and informative blog. If you have any further questions, please do not hesitate to contact us, we are happy to answer any questions that you may have.

I’m interested in your great hearing aid pricing but who is My-Hearing World?

My-Hearing World is an on-line retailer, based in the US, specializing in affordable hearing aids. We are able to supply the highest quality of hearing aids, at manufacturer prices. The owners of My-Hearing World have degrees in Audiology, allowing us to fully understand the needs of our customers, and offer essential advice. In addition, every hearing aid that we sell is approved by licensed Doctors of Audiology.

What kinds of hearing aids do you sell?

My-Hearing World offers a wide range of affordable hearing aids – from Fully Digital In-The-Canal Hearing Aids (AuD RX1, RX2, RX3), Receive-In-Canal (RIC) Hearing Aids (AuD RX4, RX5) to Fully Digital Titanium Receiver-In-The-Canal Hearing Aids, we have the perfect hearing aid choice to suit your individual needs and lifestyle. In the Canal hearing aids are placed in the ear canal, and are very small, so often virtually undetectable.

Do you have a trial/money back guarantee on your hearing aids?

Yes we do! We are sure that you will be happy with our hearing aids, but for added peace of mind, My-Hearing World offers a 100% money back guarantee that the quality and features of our hearing aids are as exactly as stated. This risk free trial allows you to try the hearing aid in the comfort of your home for 45 days – this is a longer trial period than offered by most companies, allowing you to fully test your new hearing aid(s). We also offer a full 6 month to 1 year warranty depending on the hearing aid.

Why should I buy my discount hearing aids from My-Hearing World?

My-Hearing World offer a wide range of affordable high-quality hearing aids at very low, manufacturer prices. It’s very easy to buy online from My-Hearing World, using our easy-to-navigate website, and we are available to answer any questions you may have. All of our products are of the highest standard, and we believe in offering ongoing support to our customers. With the prices offered by M Hearing World, you can choose an affordable option to re-connect with your family and friends. With these great prices, and our risk free trial you can start hearing better today.

Should I buy discount hearing aids online?

We understand that it can be difficult to find physical outlets that sell hearing aids, especially if you live in a rural location. Using the easy-to-navigate My Hearing World web site, you can easily purchase a new hearing aid from the comfort of your own home, and look forward to quick delivery, straight to your door! Our site also offers advice and support to help you when making your hearing aid decision. When you buy from My- Hearing World, you are buying at manufacturers prices. Compared to retail prices you can expect to save at least $1000 (or more) when you shop at My Hearing World. When you compare our prices you will understand why 40% of hearing aids are now purchased online!

Is it safe to buy low cost hearing aids online?

Yes, it is – our privacy notice provides information on how Hearing World will keep your information safe, discretion is key to us. To view our privacy policy, please click here. We use Authorize.Net to protect all card payments using the latest encryption methods, and an SSL secure store for your added peace of mind. If you have any questions about using our website, or our security policies please contact us on our contact page or by telephone – 1 (866) 289-7036.

How do I buy affordable hearing aids online?

Buying digital hearing aids from My-HearingWorld.com is a very easy process. Order online using our industry standard SSL secure store, and follow the easy steps listed below.

  1. Click on the hearing aid product style to select the hearing aid(s) you wish to purchase. If you do not see the hearing aid(s) you are looking for or need assistance, please contact us on our contact page, or by telephone – 1 (866) 289-7036.
  2. Complete your purchase through the online shopping cart or call us. If you choose to purchase in our secure store you will receive a confirmation email regarding your order.
  3. Complete the required purchase agreement and waiver along with your hearing test results. We will then ship your discount hearing aids to you. You are already on your way to better hearing.

Where can I find out more about My-Hearing World?

You can find out more about Hearing World by reading the our contact page, or by telephone – 1 (866) 289-7036.

How can I contact you to get service for hearing aids?

If you have any questions about My Hearing World, our products, or general queries, you can contact us using any of the following options:
Via our contact page.
By telephone – 1 (866) 289-7036
By Fax – 1 (866) 635-5339
On Email – Sales@My-HearingWorld.com
Our Address – My-HearingAids, PO Box 5339, Santa Fe, NM 87502

If I have questions on hearing aids what are your office hours?

We are open from 9:00 am – 5:00 pm Monday – Friday MST


 
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